Get rid of the ‘pen & paper’ way of estimating custom orders

Sale of custom-made furniture with a parametric configurator

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The traditional process of obtaining a custom furniture quotation is a time-consuming procedure that often must be repeated with each client, and, as is often the case with estimates, it doesn't always result in an order. Typically, this process involves:

  • Receiving a call from the customer
  • Scheduling a meeting
  • Taking all the measurements
  • Drawing the initial design with the customer
  • Calculating the material and labor costs
  • Sending over the estimate
  • Hoping for the best

For many small and medium-sized companies producing custom furniture, the basic tools for design are often just a piece of paper and a pencil, while pricing is done using a calculator or Excel. More demanding clients may require individual visualizations for custom furniture. Creating these requires people with 3D design skills, which, while improving customer satisfaction, is expensive.

Estimating materials for production, labor, and visualizations requires individual involvement each time. Is there a way to facilitate and speed up this process without losing customer trust?

Is it even possible to automate this process to any extent?

The more you excel in designing bespoke furniture units, the better you know that each custom order is different and thus requires an individual approach.

But does it really?

If you’re building a custom kitchen, it’s safe to assume that (provided you’re operating in Europe) you’ll be using more or less standard cabinets in one of the commonly used widths (60 / 80 / 100 / 120 cm). The height will also be either 80 or 100 cm. The final cost will greatly depend on both the cabinet's interior fitout (soft-close drawer runners, tip-on systems, drawer lighting systems, and so on) and the selected decors. But all of these fall under a specific set of rules. When we think about it, it isn’t impossible to automate at least 80% of kitchen cabinet configurations. It just takes time and a bit of knowledge.

The Cost

Yet, even if you have a broad idea of how to create rules and automations like that, you’d probably be concerned about the cost of such an endeavor. You would be right. Chances are that an upfront investment of tens of thousands of dollars or euros would simply not generate enough ROI.

The Solution

That’s why we decided to meet the expectations of the cabinetry industry and developed a flexible, parametric online builder. Unlike professional tools like Cabinet Vision, broadly recognized across the industry, this one is not meant to be used by pros. It’s a configurator that your customers can use to draft their ideas and get the first ballpark figure before submitting a request for a detailed quotation.

It displays and estimates custom-made furniture, including cabinets, in real time, adjusting it to the desired specifications. Height, width, choice of modules, decors, fronts, handles, fabrics, or colors—these options are all set in an easy-to-use menu. This tool enables dynamic pricing and visualization of custom-made furniture in just a few minutes, rather than hours.

You don’t need expensive and complicated software to streamline the sale of custom-made furniture. The ready-made system created by the Ar-range team requires only the setting of rules for calculating prices and uploading the module shapes. This simple tool can be used online by your team or clients on a smartphone, tablet, or laptop.

Configuration and Estimation for Custom Furniture

Whether you are selling custom bookcases, wall storage units, wardrobes, kitchen furniture, sofas, or TV stands, this tool quickly provides customers with multiple quotation variants. The parametric configurator will also help you with the initial service of potential customers and reduce errors in pricing.

SOLUTIONS INVOLVED:

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