C-Workshop is one of London's top suppliers of furniture boards cut to size, furniture fittings, and other furniture-related services. To stay competitive and meet increasing customer demands, they needed to streamline and automate their sales and production processes.
We were tasked with building a comprehensive platform to completely automate their sales process. This platform allows clients to order fully customized cutting lists optimized to maximize the use of each board. With over 500 different decors available, the system ensures clients receive exactly what they need with minimal waste.
The platform also automates additional production processes, including edgebanding, grain fitting, CNC milling, and hinge hole drilling. These processes are managed through intuitive, user-friendly configurators, making it easy for clients to specify their requirements and receive precise results.
Moreover, we integrated a seamless payment process that includes credit card pre-authorization, refunds, and invoicing, ensuring a smooth and secure transaction experience for the clients. This automation not only enhances efficiency but also improves the overall customer experience by providing a streamlined and hassle-free ordering process.
By automating these critical aspects of their business, C-Workshop has significantly reduced manual labor, minimized errors, and increased overall productivity, allowing them to better serve their clients and maintain their position as a leader in the industry.