Ar-range Express needs four photos of each product: the front, the back, the left side and the right side. A phone is enough.

Take the photos

Face the product’s front and fit the whole product in the frame, with a little floor around it.
Walk round to the back and take the same shot from the same distance.
Face each side square on. Left and right are the sides on your left and right as you face the front.
Upload each photo to its slot.

Hold the phone at about the product’s middle height, or a little above. A side photo taken from a little above still counts as that side. From high above, or from a corner, it shows two sides at once and is sent back.

Four phone photos of a grey rocking chair with orange piping, standing on a wooden floor in a room: the front, the back, the left side and the right side. — A good set, all four accepted by the photo check: the front and the back (top), the left and the right side (bottom). The whole chair is in every frame, with floor on every side, and the busy interior behind it does no harm.

What makes a photo work

The whole product is in frame. Every edge, leg and corner, with floor on every side.
Even daylight. Light from a window or an overcast sky shows the true colour of the fabric.
The product stands out from what is right behind it. A busy room is fine, as long as nothing of a similar colour stands directly behind the product.
Nothing touches it. Hands, cables, phones and bags out of the shot.
It is unwrapped. Take off plastic film and packaging. Hanging price tags can stay: they are removed for you.

What goes wrong, and how to fix it

Something of the same colour stands right behind it

In one of our tests, a blue desk lamp and a dark blue cabinet stood behind a blue stool. Both were cut out with the stool, and the lamp ended up on the seat. Move the product, or move the object.

Two photos of the same blue three-legged stool on a white desk. In the second, a blue lamp and a dark blue cabinet stand directly behind it. — The same stool on the same desk. Left: nothing blue behind it, and it cuts out cleanly. Right: a blue lamp and a dark blue cabinet stand right behind it, and both were cut out with the stool.

Coloured light

A warm or coloured bulb, or strong light bouncing off a painted wall, changes the colour of the fabric. In one test a charcoal sofa looked blue in its side photo, and that arm came out blue. Turn the lamps off and shoot in daylight.

Two photos of the same charcoal two-seater sofa. The front view shows it charcoal; the side view shows the same fabric as blue. — The same charcoal sofa. Left: the front, in daylight. Right: the side photo, where the light in the room turned the fabric blue.

Framing and slots

Part of the product is cut off. Step back until there is floor on every side.
The same side twice, or left and right swapped. Check each photo against its slot before you upload.

Which products work

Express works with products that have a clear front, back and two sides, such as sofas, armchairs and chairs.

File types

JPG, PNG, WebP, AVIF or HEIC (the format iPhones save in), at least 512 pixels on the shorter side. Every phone camera takes more than that.

If they can't see it, they won't buy it. Let's show them.

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