Concepts

What is a product record?

One row that says how a product looks, what it costs and what it is made of, and that every channel reads instead of keeping its own copy.

Updated 27 August 2026

A product record is the single description of a product that every place you sell reads from: the storefront, the configurator, the showroom quote, the market-specific page.

It answers three things:

  • How every variant looks. Not one photo, every finish.
  • What it costs, or where the price comes from.
  • What it is made of: materials, dimensions, the options that are valid together.

Why “one record” is the whole point

Most catalogues are not one record. They are a spreadsheet for production, a CMS for the website, an export for the marketplace, and a folder of renders somebody keeps on a laptop. Each is right on the day it is made and wrong a month later.

The cost is not the duplication. It is that nobody can say which copy is correct, so every change has to be made four times and checked five.

Four copies
Production spreadsheetright on the day it was made
Website CMSedited since, by someone else
Marketplace exportlast month's prices
Renders on a laptopnobody else can see
One record
The product record
▼
Storefront
Configurator
Showroom quote
Market page
The cost of the left-hand side is not the duplication. It is that nobody can say which copy is correct, so every change has to be made four times and checked five.
The cost of four copies is not the duplication, it is that nobody can say which one is correct.

What a product record is not

It is not your ERP. Stock, cost and orders stay where they are, the record points at them.

It is not a PIM either, though the two overlap. A PIM organises attributes; a product record also owns what the customer sees, which is the part nothing else claims.

On this page
  1. Why “one record” is the whole point
  2. What a product record is not
  3. What to read next

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